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Big Mattress Co.

Free Shipping:&#xA0; Includes delivery to your front door.Apartment Delivery: $199 Includes delivery to your front door. White Glove Delivery: $499 Includes inside delivery, unpacking, light assembly and product placement. *Desired room must be cleared and ready.

Free Shipping: Includes delivery to your front door. Apartment Delivery: $199Includes delivery to your front door.White Glove Delivery: $499Includes inside delivery, unpacking, light assembly and product placement.*Desired room must be cleared and re

How does delivery work?

Shipping & Delivery

What is the difference between the Classic & Premier Mattress?

What are the recommended weight limits for the mattresses?

Is the firmness control on both sides?

How do I operate the firmness dials?

How do you clean the cover?

What if I need to replace parts in the mattress?

Product Care

Mattress Questions

Is there difficulty getting these mattresses through the door?

Do you deliver to Canada?

How big are the boxes for delivery?

What does white glove delivery include?

Do you offer free shipping with all orders?

How to prepare for delivery day?

What to expect the day before delivery?

What happens if my mattress is damaged?

Delivery Day

Can you remove the legs on the bed frame?

What is the difference between the classic and premier bed frames?

What is the weight capacity of your bed frames?

Bed Frames

Does the mattress come with a frame?

Is there somewhere to see the mattress in person?

How does the size compare to a king mattress?

New Mattress Questions

Can we return the mattress?

Is the bed frame returnable?

How do I return my mattress?

Trials & Returns

How does delivery work?Updated a year ago