How do I operate the firmness dials?Updated a year ago

To make the mattress feel softer, turn the dial to a softer setting and lay on the mattress.  Depending on the mattress, this may take a few minutes to adjust.  To make the mattress feel firmer, you will need to get off the mattress and turn the dial to the "firm" position.  

*Please note the dial only allows for a subtle adjustment.