Be sure to double check that the product will fit through all the pathways necessary to complete the delivery. If your delivery cannot fit into the room it was intended for, it will be taken back to our facility and a different size can be sent. *Pl
The day before delivery, our delivery partner will reach out to confirm your 4 hour delivery window.
Don't panic! If you notice your mattress is damaged during delivery, you have the option to refuse the merchandise and we will create a new order to be processed and exchanged. if the damage isn't noticed upon delivery, please contact our customer